60 Days Return
- At Drawelry, we strive to make every piece of personalized jewelry as precious and beautiful as the moment it commemorates.
- If your item arrives damaged, incorrectly designed, or is simply not what you expected, please let us know immediately and we'll do our utmost to recreate it to your full satisfaction.
- New, unworn items can be returned to Drawelry within 60 days of delivery.
- Please note that because all our personalized items are one-of-a-kind, those returns will incur a 50% restocking fee.
- Once your order has been submitted we are immediately beginning the process of production of your personalized items.
- If you would like to cancel your purchase, the restocking fee is 50% of the total amount of the item.
- To cancel your order, please contact our Customer Care Representatives.
- Cancellations will be processed on the day we receive your cancellation request.
- Your account you used to purchase your items will be refunded. It may take up to 7 business days from the day your refund was approved.